Minute pool billing (SaaS and Oral)

How billable minutes work, 50-seat packs, 600 min/seat, and how SaaS and Oral share the same pool semantics.

startbillingoraladmin

Audience: Org admins, procurement, Oral developers · Applies to: DodoSpeak SaaS and DodoSpeak Oral

Goal: SaaS and Oral use the same minute pool language for usage and contracts. Commercial numbers still come from your agreement.

What is a billable minute?

Wall-clock time from session start to end, rounded up to whole minutes.
Not tied to turn count or audio file seconds.
SaaS rolls up completed sessions; Oral embed debits the tenant pool on session complete.

Term	Meaning
Seat	A learner who can speak (SaaS: active students; Oral: roster learners)
50-seat pack	Sold in packs of 50 learners (Oral: “learner pack count”)
600 min / seat / period	About 600 minutes per seat per period (same scale as SaaS plan S: 50 seats ≈ 30,000 min)
Minute pool	Period total ≈ packs × 50 × 600 (Oral trial has separate trial minutes — see Oral docs)

SaaS plans S / M / L / XL follow the same seats × 600 ratio. See org Settings → Plan & usage and Trial expiry and go live.

Signup collects expected learner scale (same bands as SaaS). The console suggests N packs — no auto charge.
Monthly subscription: one SKU, quantity = pack count; default from the suggestion, editable before checkout.
One-shot add-on: +1 pack (50 learners · ~30,000 min) per purchase; increase quantity or buy again.
300+ learners: contact sales for custom pack counts.

Same minute definition and pool math (600/seat, 50-seat packs).
Oral list price is about 2/3 of SaaS for the same minute pool — the gap is unit price, not fewer minutes.
Page widget and login mint are the same Oral price; difference is integration (roster code vs your learner id). See Embed methods.

Tenant pool: Total minutes for the org or Oral sandbox in the period.
Personal quota (Oral console / your BFF): Split (pool − reserve) ÷ N (floor); reserve stays on the tenant.
SaaS also has class practice-time planning and approval — different UX, same minute-pool idea.

Product	Where
SaaS	Org admin Settings → Plan & usage; trial: Trial expiry and go live
Oral console	Manager: primary Home / Notifications / Usage / Settings / Me; the settings hub holds roster, groups, Plans & billing, Organization profile, and more. Developer: How to embed, keys & Origins — see How to use Oral Console
Oral entitlements	Speak tiers and surfaces: Plans, entitlements, and usage